Privacy Policy

1. Introduction

Lexpoint ("we", "us", "our") is a legal services firm registered and operating in Thailand with its principal office at 9/1 Langsuan Road, Lumpini, Pathumwan, Bangkok 10330. This Privacy Policy describes how we collect, use, store, and protect personal information submitted to us through our website or in the course of our legal services.

We are committed to handling personal data responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and other applicable requirements. Questions regarding this policy may be directed to privacy@lexpoinena.

2. Data We Collect

We may collect the following categories of personal information:

• Contact details: name, email address, telephone number, postal address
• Inquiry content: the substance of messages submitted through our contact form
• Technical data: IP address, browser type, pages visited, session duration (collected by analytics tools where consent is given)
• Cookies and preference data: stored locally with your consent (see our Cookie Policy)

We do not collect sensitive personal data (as defined under the PDPA) through our website. If sensitive data is required in the course of a legal engagement, it is collected under a separate client engagement agreement.

3. How We Use Personal Data

Personal data collected through this website is used for the following purposes:

• Responding to inquiries submitted via our contact form
• Assessing whether we are able to assist with a particular legal matter
• Communicating with prospective or existing clients about their matters
• Improving the performance and usability of our website (analytics, with consent)
• Complying with legal obligations applicable to our firm

We do not use personal data collected through this website for marketing purposes without separate consent.

4. Legal Basis for Processing

We process personal data on the following lawful bases under the PDPA:

• Consent: where you have provided it, including for optional analytics cookies
• Legitimate interests: responding to legal inquiries directed to us and managing our professional practice
• Legal obligation: where processing is required to comply with Thai law or court orders

5. Data Retention

Inquiry and contact data submitted through this website is retained for a maximum of 24 months from the date of submission, unless an ongoing legal engagement requires longer retention. Technical and analytics data is retained for up to 12 months. Clients who proceed to formal engagement are subject to retention policies set out in their client agreement.

6. Data Sharing

We do not sell or rent personal data to third parties. We may share data in the following limited circumstances:

• With third-party analytics providers (where consent is given for analytics cookies)
• With courts, government bodies, or regulatory authorities where required by law
• With professional advisors (accountants, co-counsel) where necessary in the course of a client engagement, subject to confidentiality obligations

Any third-party service providers used are subject to data processing agreements where required by applicable law.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include access controls, encrypted transmission for website forms, and secure storage. In the event of a data breach affecting your rights, we will notify you as required under the PDPA.

8. Cookies

Our website uses cookies. Essential cookies are necessary for basic functionality and are always active. Optional cookies (analytics, preferences, marketing) are only activated with your consent. For a detailed explanation of how we use cookies, please see our Cookie Policy.

9. Your Rights

Under the PDPA and applicable law, you have the following rights in relation to your personal data:

• Right to access the personal data we hold about you
• Right to request correction of inaccurate data
• Right to request deletion of your data (subject to legal retention obligations)
• Right to data portability where technically feasible
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time, without affecting prior processing
• Right to lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please contact us at privacy@lexpoinena. We will respond within 30 days of receiving a verifiable request.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit from our website.

11. Children's Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, please contact us and we will take appropriate steps.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website following any update constitutes acceptance of the revised policy.

13. Contact

Data controller: Lexpoint, 9/1 Langsuan Road, Lumpini, Pathumwan, Bangkok 10330, Thailand

Privacy enquiries: privacy@lexpoinena